FAQ (Frequently Asked Questions) for Hooters Owl Calendar Orders

Q1: Once I've ordered and paid for a pdf file, how will it be sent to me?
A1: When we've received confirmation of payment, the colour, single-page pdf file will be automatically sent to the email address that you supply. Look for an email with the title:
==> Your Hooters Owl Calendar pdf file download is ready
Inside that email is a 'Download Link' - click on that link and you will be brought to a 'DOWNLOAD NOW' page. By clicking on the 'DOWNLOAD NOW' button, the pdf file will be saved to your computer.
On some computers you will be prompted as to where you want to store the pdf file, but on others there will be no response after the pdf file has been copied to your default directory (to the default directory which your computer stores internet file downloads. Please note that WE do not know where you store your download files - it will be to your own personal default setting that we have no control over).

I have set the limit of downloads for pdf files to 3, but if you're having any difficulty downloading the pdf file, please send me an email (joe@joe-ks.com) with your order # and I'll personally re-send the pdf file you purchased at no additional cost.

Q2: Once I've ordered and paid for the laminated sheet, how will it be sent to me?
A2: When we've received confirmation of payment, the colour, single-page laminated sheet calendar will be sent to you by 'snail mail' - to the shipping address that you supply (which may or may not be the same as the billing address - dependent on your submission) within 3 business days.

Q3: Are taxes included in your product pricing?
A3: Yes, all taxes are included in our pricing. Shipping (if applicable) is by standard shipping.

Q4: What's new with the 2017 Hooters Owl Calendars?
A4: This is the third year we've customized our orders, using shopify.com, so that buyers can buy owl calendars using many more payment methods than just PayPal. As well, you can now purchase different quantities and combinations of calendars. This year (for 2017 calendar sales) we're offering THREE calendar types: (1) Brazil Owls and (2) North America Owls, and (3) Birds of Prey. Each have THREE options (buy either a colour, hi-res pdf file; a colour, hi-res single laminated 8 1/2" x 11" sheet, or both).

Q5: What are the names of the owls (and birds of prey) in the three 2017 Calendars
Owls used in our 2017 Hooters (North America Owls) Calendar:
  Jan - Barn Owl (Tyto alba) (Anthony Bucci)
  Feb - Boreal Owl (Aegolius funereus) (Anthony Bucci)
  Mar - Saw Whet Owl (Aegolius Acadicus) (Elizabeth Miller)
  Apr - Great Horned Owl (Bubo virginianus) (Sid Wallingford)
  May - Northern Pygmy Owl (Glaucidium gnoma) (Anthony Bucci)
  Jun - Long-Eared Owl (Asio otus) (Anthony Bucci)
  Jul - Burrowing Owl (Athene cunicularia) (Gerry Powers)
  Aug - Screech Owl (Otus cooperi) (Gerry Powers)
  Sep - Spotted Wood Owl (Strix seloputo) (Gerry Powers)
  Oct - Great Gray (or Great Grey) Owl (Strix nebulosa) (Anthony Bucci)
  Nov - Barred Owl (Strix varia) (Ferole Parmelee)
  Dec - Snowy Owl (Nyctea scandiaca) (Keith Blake)

Owl Types used in the 2017 Brazil Calendar (all from Adilson de Carvalho Jr.)
  Jan - Aegolius harrisi - Caburé Canela
  Feb - Otus usta - Coruja Orelhuda
  Mar - Strix (Ciccaba) huhul - Coruja-Preta
  Apr - Tyto_Alba_Coruja - Suindara
  May - Asio_stygius - Coruja_Diabo
  Jun - Athene_(Speotyto)_cunicularia - Coruja-Buraqueira
  Jul - Bubo_Virginianu - Coruja_Jucurutu
  Aug - Glaucidium hardy - Caburé da Amazônia
  Sep - Glaucidium minutissimum - Caburé-Miúdo
  Oct - Otus_roraimae - Coruja_Roraima
  Nov - Pulsatrix_koeniswaldiana__Murucutu_de_barriga_amarela
  Dec - Pulsatrix_Pulsatrix - Coruja_de_sombrancelha_Curta

Bird Types used in the 2017 Birds of Prey Calendar
  Jan - Bald Eagle (Anthony Bucci)
  Feb - Red-Tail Hawk (Anthony Bucci)
  Mar - Cooper's Hawk (Anthony Bucci)
  Apr - Peregrine Falcon (Anthony Bucci)
  May - Bald Eagle (Anthony Bucci)
  Jun - Osprey (Anthony Bucci)
  Jul - Kestrel (Anthony Bucci)
  Aug - Tawny Frogmouth Owl (Steve Howard)
  Sep - Gyr Falcon (Anthony Bucci)
  Oct - Bald Eagle (Anthony Bucci)
  Nov - Northern Harrier (Anthony Bucci)
  Dec - Kestrel (Anthony Bucci)

Q6: When I fill out my order form, do I have to enter both the Billing Address AND Shipping Address if they're both the same?
A6: There's no need to enter both - click on the check-off box below the Billing Address that allows you to make the Shipping Address the same as your Billing Address.


FAQ for Sudoku Puzzle Books

Q7:What's with all the Sudoku books for sale?
A7: Prior to using shopify's Shopping Cart I've been selling my Sudoku books through various retail channels with high mark-ups. Now it's time for disintermediation (cutting out the middleman), allowing me to directly offer you my Sudoku books at significantly reduced prices. Since I created the World's First 3D Sudoku Puzzle (see details in 'ABOUT US'), I've been posting sujoCube puzzles @ sujoku.com. Soon I will be offering Sudoku collections of many varieties of my unique, hand-crafted puzzles in pdf file format (see 6D sujoCube puzzles for sale online) - as well as my Word Search puzzles (@ joe-ks.com)... look forward to many exciting things to come!

Joe Defries
the joe in joe-ks.com & suJoku.com
Two-time Guinness World Record Holder
Living Happily Ever Laughter!